Buying Bitcoins through the available payment methods

When you purchase bitcoins through BitDirect, you agree to the following terms and conditions:

BitDirect (pty) Ltd. values your privacy. We take careful decisions to balance privacy, fraud prevention and the promotion of the legitimate use of Bitcoin. Although Bitcoin has not yet been officially recognized, we believe it is a currency and therefore act falls under financial law. One part of this is the "Know your customer" policy to prevent money laundering.

We aim to prevent that your information falls in the hands of third parties. We do not supply your details to third parties, unless we are required by law to do so for specific fraud cases or other crimes. We will not participate in non-oriented or a not sufficiently substantiated claims for data.


We aim to keep the use of cookies to a minimum. We do not use third-party cookies. You will not encounter a direct integration of social media or other foreign companies. For keeping statistics we have chosen an open-source software under our own management (Piwik). When using, you should take into account the placement of the following cookies on your computer:

  • Session ID: to recognize you on recurring visits and to adjust the website to your preferences.
  • Piwik statistics: to analyze the use of our website. Some information of your visit will be recorded such as your IP address, the webpage you came from, visited pages within and browser information.

Buying / selling Bitcoins

Every company that trades bitcoins is obligated to know who they are conducting business with. We also need some information for our own administration to be able to assist you if you have any questions. In our administration we keep records of:

  • purchase time and amounts
  • bank information
  • IP address
  • bitcoin address
  • necessary affiliate information
  • verification information (mobile phone number, email address, ID and address)
  • tax information

Privacy during bitcoin transactions

You need to be aware of the fact that information on bitcoin transactions is publicly available. The bitcoins you buy from us are also traceable. In theory, bitcoin purchases can be traced back to BitDirect.

For privacy considerations you could choose to use a mixing service. We also advise you to not use bitcoin addresses more than once. Preferably use a wallet that creates a new change address for every transaction.